TechPlast uses information to provide its catalogue, customer services and authorised factory tools. You can browse public products and news without creating an account.
Information you provide
Account details include your name, email address or staff username, optional phone number and password credentials. Customer services use saved products, enquiries, messages, orders and delivery details. Applications and authorised factory tools may include files or images you choose, employment information, attendance, production, stock and accounting records. Only information relevant to the feature is requested.
How information is used
Information is used to sign you in, respond to enquiries, process and deliver orders, save your preferences and operate the factory. Authorised staff can access records needed for their work. Technical request references, limited error details and security/session records help diagnose failures and protect accounts. Passwords are stored as password hashes rather than readable text.
Service providers
The website and database use hosting infrastructure. Selected uploaded media is processed by Cloudinary. Those services process information needed to provide hosting or media under their service and privacy terms. This app has no advertising SDK, advertising identifier collection or cross-app tracking feature.
Device permissions and local storage
Notifications are optional and can be disabled in the app or device settings. Selected photos and files are used when you choose to upload relevant content. Opening the factory map does not require the app to collect your location. Language, theme and notification preferences are stored locally; remembered app sessions use the device secure storage. Public browsing remains available without these optional permissions.
Retention and account deletion
Customers can delete their account in My account → Delete my account after confirming their current password. Deletion removes the usable login, profile, favourites and linked private message content, and revokes sessions. Necessary order, financial, security and factory audit records may remain; delivery contact details are kept for unfinished orders and removed when those orders close. Backup copies follow the hosting backup lifecycle. Staff accounts are administered by the company. Contact TechPlast about retained records or other privacy requests.
Your controls and contact
Use My account to edit your profile, change your password or delete a customer account. You can decline optional notifications and uploads. Use Contact us for access, correction, deletion or privacy questions. TechPlast support is available at +972 2 298 4716 and through the contact form.